E-liquid is a Consumable, and therefore El Diablo Juices cannot offer a returns policy on any opened or used item.
Taste is very subjective so we are unable to process a refund if you simply do not like the product. We may be able to offer new purchasers a discount on small trial sizes. Please contact us directly if you wish to purchase samples.
Please check your order carefully, as we cannot always rectify mistakes in your order once the order has been processed. If you do make an error whilst ordering please contact us as soon as you can and we will do everything we can to amend your order before it is shipped.
Orders packed and shipped incorrectly by us will be replaced, without quibble, by El Diablo Juices
Orders damaged on receipt will be replaced by us, please provide a photo of the damaged item when you report the item to us -this must be done as soon as possible and within 7 days of receipt.